Wed, 26 Sep 2007

Dear Samsung,

Your ML-3051N is a lovely little 'network printer. Hopefully, it will serve us well in the next few years as a replacement for the thirteen year old HP Laserjet ML we bought (for about five times the price: a native postscript printer was rather expensive in 1994) a long time ago. And you even mention that it can talk to Linux! But still, I have a few things to talk to you about:
  1. as you mention Linux, it's a tad odd that you enumerate various flavours (RH 8 to 9; FC 1 to 3; Mandrake 9 to 10.2; SuSE 8.2 to 9.2) but happen to exclude the two variants that run around here: Debian and its cousin Ubuntu. Besides, the versions of those other flavours are a tad old, no?
  2. as you ship Linux software on a cdrom, it is even odder that the install shell script fails (note: spaces between #! and /bin/sh may not be a good idea). Fails not once, but twice: you say /bin/sh, but you meant /bin/bash as you use features of the latter. Oh well, I guess we all made that mistake in our youth. Irregardless, the software never installed. Which is a pity as this would be about the first 'household appliance' I bought with native Linux support. So close, and yet so far.
  3. the control panel is a cumbersome way to set a static IP and to turn the odd protocol off.
  4. did I really have to install all this windoze stuff on my wife's laptop just to learn that the printer does in fact have a nice web interface? You could have mentioned that with Linux info, no? It is in fact a rather nice and complete web interface.
  5. as you supply networking support, do you really have to enable every possible protocol under the sun? I mean slp, snmp, multicast dns, dynamic dns, raw tcp, ipp, ethertalk, netware ...? I still see my cable modem go down 'seemingly randomly' rigth after I print even though I now disabled just about everything but raw tcp to port 9100 as well as ipp to 613. Still, dropping the cable connection just because the printer wakes up is odd, isn't it?
  6. Cups, foomatic and all the other printing goodies do not yet know the ML-3050 family, so we are making do with the ML-2151NPS settings for postscript. Works fine, so I won't bother copying the ppd file from the cdrom to the handful of computers around here.
Kind regards, Dirk

Updated to fix a markup error. And the shebang space is standard, I am told.

Postscriptum: Turns out it was 'just' the power surge. Putting the cable modem and the router onto a different wall outlet, and a surge-protector and battery backup ups to boot, fixed the issue.

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